At Running Duck Studio, we are committed to ensuring the satisfaction of our clients. Our return policy is designed to be transparent and fair, reflecting the unique nature of our artworks.
- Artworks that are shipped are considered final sale and are not eligible for return. We ensure each piece is carefully packaged and shipped to arrive in excellent condition.
Purchases from Outlets:
- For artworks purchased at our various outlets, the return policy is subject to the individual outlet’s terms and conditions. We recommend checking with the specific outlet for their return policy details.
Artworks from RDS Gallery:
- Artworks purchased directly from the Running Duck Studio physical gallery can be returned under special circumstances. If you believe your situation warrants a return, please reach out to us directly.
- Before initiating a return, it is mandatory to contact Running Duck Studio. We will provide you with the necessary guidance and steps to proceed with the return process.
Special Circumstances for Returns:
- Returns are evaluated on a case-by-case basis. Special circumstances may include issues with the artwork’s condition upon arrival or discrepancies from its description.
- Our team is dedicated to resolving any issues amicably and ensuring your experience with Running Duck Studio is positive.
We value your patronage and appreciate your understanding of the unique nature of our art products and the limitations this places on our return policy.